{"id":11163,"date":"2024-02-29T19:05:40","date_gmt":"2024-02-29T19:05:40","guid":{"rendered":"https:\/\/vikingonaswing.com\/nacini-placanja-dostava-narudzbe-povrat-robe\/"},"modified":"2025-05-14T17:07:31","modified_gmt":"2025-05-14T17:07:31","slug":"nacini-placanja-dostava-narudzbe-povrat-robe","status":"publish","type":"page","link":"https:\/\/vikingonaswing.com\/hr\/nacini-placanja-dostava-narudzbe-povrat-robe\/","title":{"rendered":"Na\u010dini pla\u0107anja, dostava narud\u017ebe, povrat robe"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11163\" class=\"elementor elementor-11163 elementor-2248\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf1ec9f e-flex e-con-boxed e-con e-parent\" data-id=\"bf1ec9f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-02aa057 elementor-widget elementor-widget-heading\" data-id=\"02aa057\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Na\u010dini pla\u0107anja i dostava narud\u017ebe<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78187e6 elementor-widget elementor-widget-text-editor\" data-id=\"78187e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Na\u010din pla\u0107anja<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f61e232 elementor-widget elementor-widget-text-editor\" data-id=\"f61e232\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pru\u017eatelj usluga nudi sljede\u0107e na\u010dine pla\u0107anja:<\/p><ul><li>pla\u0107anje pouze\u0107em<\/li><li>pla\u0107anje kreditnom karticom<\/li><li>bankovnim prijenosom (predra\u010dun) (nakon potvrde narud\u017ebe primit \u0107ete predra\u010dun, a narud\u017eba \u0107e biti poslana u roku od 72 sata nakon \u0161to priljev bude vidljiv na na\u0161em bankovnom ra\u010dunu. Nakon \u0161to izvr\u0161ite narud\u017ebu odabirom opcije pla\u0107anja &#8216;predra\u010dun&#8217;, sve potrebne podatke za prijenos primit \u0107ete putem e-po\u0161te. Rok za pla\u0107anje predra\u010dunom je 8 radnih dana od primitka predra\u010duna.    <\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75c0215 elementor-widget elementor-widget-text-editor\" data-id=\"75c0215\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dostava narud\u017ebe<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a20f6d2 elementor-widget elementor-widget-text-editor\" data-id=\"a20f6d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dostava narud\u017ebe traje 1-3 dana. Dostava narud\u017ebe traje 2 do 5 radnih dana nakon primitka bankovne doznake ili uplate &#8211; nema dostave vikendom i praznicima.  <\/p><ul><li>Pru\u017eatelj usluga \u0107e isporu\u010diti robu ili usluge u dogovorenom roku.<\/li><li>Na\u0161 partner dostavlja pakete ujutro na adresu koju ste unijeli prilikom narud\u017ebe.<\/li><li>Budu\u0107i da dostavna slu\u017eba dostavlja artikle u jutarnjim satima, mo\u017eete odabrati i dostavu artikla na bilo koje drugo ime ili adresu.<\/li><li>Ako u trenutku dostave niste na odre\u0111enoj lokaciji (tvrtka, ured itd.), dostavlja\u010d \u0107e ostaviti poruku s uputama za kasnije preuzimanje.<\/li><li>Ako kupac ne primi robu u roku od nekoliko dana od otpreme, du\u017ean je o tome odmah obavijestiti dobavlja\u010da.<\/li><li>U tom slu\u010daju, pru\u017eatelj usluga utvr\u0111uje uzroke i obavje\u0161tava kupca.<\/li><\/ul><p><strong>Koliki su tro\u0161kovi dostave?<\/strong><\/p><ul><li>Po\u0161tarina za narud\u017ebe na na\u0161oj web stranici iznosi 3,90 \u20ac.<\/li><\/ul><p>Paket mo\u017eete platiti kuriru prilikom dostave gotovinom ili kreditnom\/debitnom karticom. Ako robu pla\u0107ate karticom (na paketomatima je mogu\u0107e samo pla\u0107anje karticom), naplatit \u0107e vam se dodatna bankovna provizija od 1,43% od kupovne cijene, za koju \u0107e vam dostavna slu\u017eba izdati ra\u010dun. U slu\u010daju neuspje\u0161nog poku\u0161aja dostave, kurir \u0107e vam ostaviti poruku o dolasku po\u0161iljke. Poruka sadr\u017ei broj paketa i broj telefona dostavne slu\u017ebe, kao i njihovu adresu e-po\u0161te.   <\/p><p><strong>Gdje dostavljate svu naru\u010denu robu?<\/strong><\/p><p>Dostavljamo naru\u010denu robu diljem Europe.  <\/p><p><strong>O\u0161te\u0107enje prilikom dostave<\/strong><\/p><p>Kupac je du\u017ean pregledati sadr\u017eaj po\u0161iljke prilikom primitka. U slu\u010daju o\u0161te\u0107enja po\u0161iljke, kupac kontaktira tvrtku VOS doo putem e-maila <a href=\"mailto:info@vikingonaswing.com\">info@vikingonaswing.com<\/a> . <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e93ee7f elementor-widget elementor-widget-text-editor\" data-id=\"e93ee7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Povrat robe i reklamacije<\/strong><\/p><p><strong>Pravo na odustajanje od ugovora<\/strong><\/p><p>U slu\u010daju ugovora sklopljenih na daljinu, potro\u0161a\u010d ima pravo (iz \u010dlanka 43c Zakona o za\u0161titi potro\u0161a\u010da) u roku od 14 dana obavijestiti tvrtku da odustaje od ugovora, bez potrebe da navede razlog za svoju odluku. Poruka se smatra pravovremenom ako je po\u0161iljka dostavljena u roku. Jedini tro\u0161ak koji snosi potro\u0161a\u010d u vezi s odustajanjem od ugovora je izravni tro\u0161ak vra\u0107anja robe. Ako potro\u0161a\u010d odustane od ugovora, na\u0161a tvrtka \u0107e vratiti sve uplate izvr\u0161ene najkasnije u roku od 14 dana od primitka obavijesti o odustanku od ugovora.   <\/p><p><strong>Kada po\u010dinje te\u0107i rok za raskid ugovora?<\/strong><\/p><p>Ako je tvrtka u potpunosti ispunila obvezu iz \u010dlanka 43c Zakona o za\u0161titi potro\u0161a\u010da, rok za odustanak od isporuke robe po\u010dinje te\u0107i od dana kada potro\u0161a\u010d primi robu.<\/p><p><strong>Obveze prodavatelja prilikom odustajanja od ugovora<\/strong><\/p><p>Ako u slu\u010daju odustajanja od ugovora roba nije zamijenjena na zahtjev kupca, prodavatelj \u0107e vratiti cijelu kupovnu cijenu u roku od 14 dana od primitka obavijesti o odustajanju od ugovora. Prodavatelj vra\u0107a primljene uplate potro\u0161a\u010du koriste\u0107i isti na\u010din pla\u0107anja koji je potro\u0161a\u010d koristio, osim ako potro\u0161a\u010d nije izri\u010dito zatra\u017eio kori\u0161tenje drugog na\u010dina pla\u0107anja i potro\u0161a\u010d time ne snosi nikakve tro\u0161kove. <\/p><p><strong>Povrat robe, kupovna cijena<\/strong><\/p><p>Kupac mora vratiti artikl prodavatelju neo\u0161te\u0107en i u nepromijenjenoj koli\u010dini, osim ako je artikl uni\u0161ten, o\u0161te\u0107en, izgubljen ili se njegova koli\u010dina smanjila bez krivnje kupca. Kupac je odgovoran za svako smanjenje vrijednosti robe ako je smanjenje rezultat pona\u0161anja koje nije strogo potrebno za utvr\u0111ivanje prirode, svojstava i funkcioniranja robe. <\/p><p>Vra\u0107enu robu po\u0161aljite na na\u0161u adresu: VOS doo, Vernek 16, 1281 Kresnice, Slovenija<\/p><p>Potro\u0161a\u010d mora vratiti robu kojom iz bilo kojeg razloga nije zadovoljan prodavatelju u roku od 14 dana od obavijesti o raskidu ugovora. Imajte na umu da roba mora biti neo\u0161te\u0107ena za puni povrat novca. Potro\u0161a\u010d ne mo\u017ee i ne smije nesmetano koristiti primljenu robu tijekom razdoblja do odustajanja od ugovora.  <\/p><p>Ovo nije probna kupnja: kupnja na daljinu ne daje potro\u0161a\u010du vi\u0161e prava nego \u0161to ima pri kupnji u redovnoj trgovini. Potro\u0161a\u010d smije pregledati i testirati primljenu robu samo u mjeri u kojoj je to strogo potrebno za utvr\u0111ivanje stvarnog stanja i kako je uobi\u010dajeno u trgovinama. Svako \u201etestiranje\u201c i druga uporaba koja odstupa od gore navedenog mo\u017ee se smatrati uporabom robe, \u0161to zna\u010di da je potro\u0161a\u010d odgovoran za svako smanjenje vrijednosti robe ako je smanjenje rezultat pona\u0161anja koje nije strogo potrebno za utvr\u0111ivanje prirode, svojstava i funkcioniranja robe.  <\/p><p>Potrebno je prilo\u017eiti kopiju ra\u010duna i sve ostale prate\u0107e dokumente. Kupac snosi rizik gubitka, o\u0161te\u0107enja ili uni\u0161tenja proizvoda koji \u017eeli vratiti, osim ako se to nije dogodilo njegovom krivnjom. Jedini tro\u0161ak koji snosi kupac u vezi s odustajanjem od ugovora je tro\u0161ak nastao vra\u0107anjem kupljenog artikla.  <\/p><p><strong>Kada robe nema na zalihi<\/strong><\/p><p>Doga\u0111a se da potro\u0161a\u010d izvr\u0161i narud\u017ebu putem interneta, prodavatelj je potvrdi, ali ga kasnije obavijesti da naru\u010dene robe nema na zalihi; roba je ve\u0107 pla\u0107ena. Dru\u0161tvo mora ispuniti svoje obveze u roku od 14 dana od sklapanja ugovora, osim ako se stranke druga\u010dije ne dogovore. Ako roba nije dostupna i prodavatelj stoga nije u mogu\u0107nosti ispuniti svoju obvezu, mora odmah obavijestiti potro\u0161a\u010da i vratiti mu sve izvr\u0161ene uplate. Novac mora biti vra\u0107en \u0161to je prije mogu\u0107e, a najkasnije u roku od 14 dana od primitka obavijesti o odustanku od ugovora.   <\/p><p>Izvor: Zakon o za\u0161titi potro\u0161a\u010da (ZVPot, Uradni list Republike Slovenije, br. 98\/04 -; UPB, 117\/04 Skl. US, 46\/06 Odl. US, 114\/06 &#8211; ZUE, 126\/07, 86\/09, 78\/11, 38\/14, 19\/15)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Na\u010dini pla\u0107anja i dostava narud\u017ebe Na\u010din pla\u0107anja Pru\u017eatelj usluga nudi sljede\u0107e na\u010dine pla\u0107anja: pla\u0107anje pouze\u0107em pla\u0107anje kreditnom karticom bankovnim prijenosom (predra\u010dun) (nakon potvrde narud\u017ebe primit \u0107ete predra\u010dun, a narud\u017eba \u0107e biti poslana u roku od 72 sata nakon \u0161to priljev bude vidljiv na na\u0161em bankovnom ra\u010dunu. Nakon \u0161to izvr\u0161ite narud\u017ebu odabirom opcije pla\u0107anja &#8216;predra\u010dun&#8217;, sve [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-11163","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO 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